Return & Exchange
MaxandZoey.com guarantees your complete satisfaction. If you are not happy with your item, just send them back to us using the Return and Exchange form. After your item is received, you'll get your replacement item shipped, or credit issued, within 7 business days. It’s our pleasure to be of service to you.
10 Days - No Risk - 100% Satisfaction Guarantee! We have an easy return process.
Returns must meet these requirements
1. Product must be in it's original packaging.
2. Item must be returned within 10 days of delivery.
3. Return Form must be included with return inside box. Click Here to Download Form (PDF)
Once you’ve processed your Return and Exchange Form, you’ll receive an email confirmation to verify your request. Remember, we must receive the item you've returned in the original box, (in a new unused, condition).
Max & Zoey
8581 Santa Monica Blvd, #166
West Hollywood, CA 90069
After your item is received, you'll get your replacement item shipped, or credit issued, within 7 business days!
IMPORTANT NOTICE CONCERNING REFUNDS
If you aren't satisfied with a purchase, you can return the product for the purchase price (minus the shipping, handling, gift wrap, and other charges).
As soon as you return your item and it's received into our warehouse, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks are taking as long as a week to process and post these refunds to their customers' accounts.
Thank you for shopping with MaxandZoey.com!